Refund Policy

Monthly Plans

Monthly subscriptions can be cancelled at any time from your Settings page. Cancellation takes effect at the end of the current billing period — you will not be charged again. We do not provide pro-rated refunds for unused days in a monthly billing cycle.

Annual Plans

Annual subscriptions may be refunded on a pro-rated basis if requested within 30 days of purchase. After 30 days, annual plans are non-refundable. To request a refund, contact billing@marginpulse.in.

Founding Customer Pricing

The founding customer discount (40% off, locked for life) applies to the first 100 paying accounts and is non-transferable. The discount applies to the plan tier selected at signup and to that tier's future pricing. Upgrading to a higher tier applies the 40% discount to the new tier's price.

First-Month Introductory Offer

The ₹999 first-month offer applies once per account. If you cancel and re-register, the full plan price applies.

Service Outages

If the Service experiences downtime exceeding 8 cumulative hours in a calendar month, you are eligible for a credit equivalent to one additional month of service. This credit is applied to your next billing cycle. Credits do not apply to downtime caused by third-party infrastructure (bank AA network, GSTN portal).

Contact

Billing and refund queries: billing@marginpulse.in · We respond within 1 business day.